Welcome to the Support Centre
POPULAR QUESTIONS
Can I get in touch?
Where are my tickets?
I can't make the event - can I resell my tickets?
Can you resend my E-Tickets?
Can I have a refund?
I purchased TicketPlan, can I have a refund?
My tickets are being delivered digitally by the venue, what does this mean?
How do I track my order?
More information about the See digital ticket wallet app
How many tickets can I buy in the presale?
Can I show my E-Tickets on my phone?
What can I do to make my booking go through quickly?
Forgotten booking reference number?
When will I receive my E-Tickets?
I can't log into the O2 Arena app?
Can I cancel or change my booking?
How do I share my SEE Digital Tickets with a buyer via Twickets?
Can I add my O2 Arena app tickets to my phones wallet?
How do I book accessible tickets in the presale?
I can't make the performance - can I exchange my tickets or get a refund?
Can I book a companion ticket at no extra cost?
I have purchased tickets as a gift
How do I get ticket refund protection?
How do I get into the event with the Wembley OVO Arena app?
I cannot log into my Wembley OVO Arena app
What are TicketPlan's Terms and Conditions?
How do I book accessible tickets in the general sale?
Can I change the name on my order?
I have the tickets on the O2 Arena app, what if I lose my phone or run out of battery on show night?
How do I get into the venue on event night using the O2 Arena app?
Where are my tickets?
I can't make the event - can I resell my tickets?
Can you resend my E-Tickets?
Can I have a refund?
I purchased TicketPlan, can I have a refund?
My tickets are being delivered digitally by the venue, what does this mean?
How do I track my order?
More information about the See digital ticket wallet app
How many tickets can I buy in the presale?
Can I show my E-Tickets on my phone?
What can I do to make my booking go through quickly?
Forgotten booking reference number?
When will I receive my E-Tickets?
I can't log into the O2 Arena app?
Can I cancel or change my booking?
How do I share my SEE Digital Tickets with a buyer via Twickets?
Can I add my O2 Arena app tickets to my phones wallet?
How do I book accessible tickets in the presale?
I can't make the performance - can I exchange my tickets or get a refund?
Can I book a companion ticket at no extra cost?
I have purchased tickets as a gift
How do I get ticket refund protection?
How do I get into the event with the Wembley OVO Arena app?
I cannot log into my Wembley OVO Arena app
What are TicketPlan's Terms and Conditions?
How do I book accessible tickets in the general sale?
Can I change the name on my order?
I have the tickets on the O2 Arena app, what if I lose my phone or run out of battery on show night?
How do I get into the venue on event night using the O2 Arena app?