Welcome to the Support Centre

I have purchased tickets for a friend/family member but it says Lead Booker must attend

Regrettably if stated at the time of booking that the lead booker must attend and present ID for entry, the name on the order cannot be updated. We recommend revisiting the booking page and checking your confirmation email for this information. 


When placing your order, it would have stated clearly at the time of booking if ID checks will be taking place.